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Talk to the PrintBase team

Get help with setup, billing, enterprise requirements, or production print issues. Send the right context and we will route it to the right owner.

Product support

Questions about agents, devices, API keys, webhooks, or print job delivery.

Subscription changes, invoices, payment methods, receipts, refunds, or charge questions.

Multi-location deployments, higher print volume, procurement, security review, and account setup.

Check current platform availability before opening an incident.

Include your account email, organization ID, enterprise ID, or dashboard URL when available.

For print issues, include the agent version, computer ID, printer name, job ID, and relevant logs.

For billing issues, include the invoice number, subscription plan, payment email, and the approximate charge time.